Schomp BMW Customer Reviews Drive Top DealerRater Quality Awards
Automobile dealers like to boast about the great way they treat customers, but it’s a lot more meaningful when the praise comes from an independent source. That’s why Schomp BMW is excited to be recognized by DealerRater as its 2021 BMW Dealer of the Year. We’ve also been recognized with the 2021 BMW Consumer Satisfaction Award.
DealerRater is an independent consumer review organization that annually recognizes one dealer per brand in each state based on reviews posted online at DealerRater.com.
Dealer of the Year
This designation is given to a single dealership in a market based on dealerships’ PowerScore™. PowerScore is based on two factors: Average DealerRater Star Ratings (5 Stars possible), and the total number of reviews during a calendar year.
Dealer of the Year Award criteria include:
- 25 DealerRater online reviews or more per year and at least one per quarter
- Average minimum star rating of 4 Stars (out of 5).
Consumer Satisfaction Award
This award’s winners meet the same requirements as for Dealer of the Year but only the top 10% of U.S. franchise dealers earn it. That puts Schomp BMW in some pretty outstanding company.
The reviews we get through DealerRater are important because each one has been individually vetted. Reviews pass through an automated filter, then are individually read by DealerRater content moderators who investigate suspicious postings. Only then is a review posted online at DealerRater.com, and you can trust the reviews when you’re looking for a BMW dealer.
DealerRater Certified Dealer
In addition to winning these two annual awards, Schomp BMW has worked hard to achieve DealerRater’s Certified Dealer seal. That means we are committed to:
- Monitoring consumer reviews to identify areas where we can improve our customer service.
- Working with our customers to resolve any issues they’ve encountered at Schomp BMW and improve their experience with us.
- Training our employees in the best practices we can employ to ensure the best customer experience possible.
The best advertising Schomp BMW has comes from the positive reviews our customers provide. That’s why these two awards, and the Certified Dealer designation are so important and why we’re so proud of them. Visit Schomp BMW in Highlands Ranch and we’ll show you why DealerRater has honored us with them – by providing the best customer experience in Colorado.