I originally inquired about a new BMW X5 online and got in contact with a nice guy named Kevin, I test drove with him, got to know him and strongly considered buying from him. The X5 was nice (although it was about $5000 more than a comparably equipped Lexus RX and was disappointed that EVERYTHING seemed like an expensive option I still considered getting this SUV). One day I visited the dealership only to find that Kevin was absent so I had to deal with his 'superior' which was Nick... He was pushy and kept trying to get me to BUY TODAY. (Even though they didn't have the right color or options or anything) I kept asking him who in their right mind would want to blow $60,000 on a car that isn't the right color or choice. Finally one day (after he called me 3 times in one day) he got me on the phone only to find that I was one of the people affected with the serious flooding in Northern Colorado and basically told me that 'since I didn't drown, then I should buy a car to celebrate' REALLY??!! My house sustained thousands of dollars of loss, I was out of work a week and he practically LAUGHED at my situation? This was FAR from professional... I was so mad I went to the Lexus dealership near my house in Frederick and just bought the Lexus RX... secretly I am sort of glad that Nick pushed me to this point... I have the new RX and couldn't be any happier. Forget it. Go elsewhere!! Please take my advice.
Service - Littleton, CO
Saturday, 09 September, 2013
My experience started with Billy Lindauer in the Service Dept. He was my Service Advisor at Murray and I've trusted him implicitly with my cars for years. When he left Murray, so did I! He had me speak with Julia Cebatah who was wonderful. She listened to what I wanted in a new vehicle before giving up my much loved older one. She found something that fit me pretty close to perfectly! I also noticed a different vibe while walking around the dealership. Everyone was so accommodating, friendly & up beat while still being productive. I love that! I'll definitely be back as well as refer friends to Schomp!