2 days to attempt to buy a used car only to be lied to by our sales rep about the reason for a turn down. I understand that my credit may not be the most pristine (and big car dealerships only seem to want to deal with pristine credit), so ask about my credit up front, turn in my request for a loan in a timely manner (which did NOT happen) and be totally honest with me about any declines; I know what my credit looks like so I don't need any sugar coating. I will never do any business with any Schomp dealerships in the future and neither will my family.
Service - Littleton, CO
Saturday, 09 September, 2013
My experience started with Billy Lindauer in the Service Dept. He was my Service Advisor at Murray and I've trusted him implicitly with my cars for years. When he left Murray, so did I! He had me speak with Julia Cebatah who was wonderful. She listened to what I wanted in a new vehicle before giving up my much loved older one. She found something that fit me pretty close to perfectly! I also noticed a different vibe while walking around the dealership. Everyone was so accommodating, friendly & up beat while still being productive. I love that! I'll definitely be back as well as refer friends to Schomp!